STILL waiting for approval from UHC
Well group, I’m STILL waiting for approval from UHC. My policy is
thru my husbands employer. The surgery IS a covered benefit. Back in
April of this year all my info was sent in. It took almost a month
for UHC to tell me that they could not approve the surgery without the
surgeons notes. So I hurried to get an appt. with my surgeon.
Everything, including his notes, were re-submitted. That was June 2.
As of this morning when I called, it is still in review. REVIEW???
STILL??? This is so nerve wreaking! I actually had a rep. ask me,
yesterday, if I already called that morning. It seems they DO keep a
record of the times you call. I have encountered very nice reps, but
soon are so cold and not helpful. They are just in a hurry to get to
the next call. I do have the extention number for one really nice and
very helpful rep named Jerri. So at times I just call her. My health
is getting worse by the day. I not only have high bp, but I’m a
diabetic and am suffering from Neuropathy in my feet. My blood sugar
levels are out of control most of the time no matter what I do. But I
sit waiting….waiting for UHC. I started this journey back in oct.
of 2002. God I had NO idea it could take this long.
Thanks for listening.
Brenda
Missouri
in limbo AGAIN *sigh*